Privacy Policy – Katral Elithu Academy
Last updated: 25 August 2025
This Privacy Policy applies to the website katralelithu.com and the Katral Elithu Student App (Android). It explains what data we collect, how we use it, and your choices. By using our website or app, you agree to this Policy.
WHO WE ARE
Katral Elithu Academy is registered under the Ministry of Micro, Small & Medium Enterprises (MSME), India.
Registered office: Brindavan Apartments, Ground Floor, Plot No. 1 & 2, Ramalinga Nagar Main Road, Puzhithivakkam, Chennai, Tamil Nadu, India – 600 091.
SECTION A – APP PRIVACY (ANDROID)
What we collect in the app
• Phone number – provided by the parent/guardian for login and student identification.
• Device identifier – a device attribute used to secure one-device access and prevent unauthorised sharing.
• Learning activity – day/lesson opened, materials accessed, timestamps (to track progress and provide support).
• Technical diagnostics – basic error logs and performance data to keep the app reliable.
We do not access contacts, photos, microphone, camera, precise location, or SMS.
How we use app data
• Authenticate and maintain the student account (time-limited access tokens).
• Deliver day-wise lessons, PDFs, videos, and interactive worksheets.
• Protect accounts (one-device lock), prevent misuse, and provide support.
• Improve content quality and app stability.
In-app browser (WebView) & third-party content
Some content opens in an in-app browser, e.g., Google Docs Viewer for PDFs or external video hosts. When those pages load, their own privacy practices apply. We do not control third-party sites.
Storage, security & retention (app)
• Login tokens are stored on the device and expire automatically; uninstalling the app clears local data.
• Server records (account, progress, audit logs) are stored securely and kept while the account is active and for a limited period thereafter to meet operational and legal needs.
• All communications use HTTPS. Access is restricted to authorised staff.
Children’s privacy
The app is used by students under parent/guardian management. Registration and payments are handled by adults. Parents/guardians can request access, correction, or deletion of the student’s data using the contact options below.
Compliance with Google Play Families Policy
We participate in the Google Play Families program and comply with the Families Policy. We do not show ads, do not sell personal data, and collect only what’s necessary to provide learning features. Parents/guardians can contact us at admin@katralelithu.com to access or delete a child’s data.
Your choices (app)
To request data access or deletion, email admin@katralelithu.com. We will verify and respond within a reasonable time.
SECTION B – WEBSITE PRIVACY (katraleithu.com)
Information we collect on the website
• Contact information: name, email, phone number, IP address.
• Payment & billing information: billing name, billing address, and payment method when you purchase memberships/products. We do not collect or store full card details on our site; payments are processed by our payment partners (e.g., Stripe).
• Information you post: comments on our website or official social media pages.
• Usage information: IP address, browser type, referring pages, time spent, pages viewed, device/OS version. We may use analytics and cookies (e.g., Google Analytics).
How we collect
• Directly from you (forms, registrations, purchases, emails, calls).
• Passively via cookies/analytics and similar technologies.
• From third parties when you use integrated features (e.g., social media widgets).
How we use website data
• To contact you about purchases, subscriptions, or support.
• To provide and improve our products/services and personalise content.
• To maintain security and prevent fraud.
• For lawful marketing (you can opt out of marketing emails).
• For transactional communications related to your account or orders.
Sharing of information
• With service providers who work on our behalf (e.g., payment processors, hosting, transactional messaging). Some may be located outside India.
• To comply with law, enforce rights, or respond to legal requests.
• With a successor entity in case of merger, acquisition, or reorganisation.
We do not sell personal data.
Email opt-out
To stop receiving marketing emails, email unsubscribe@katralelithu.com. You may still receive transactional emails/SMS about your purchases.
Third-party sites
Our website/app may link to external sites we do not control. Their privacy practices apply. Please review their policies.
YOUR RIGHTS & CONTACT
For questions, data access, correction, or deletion requests, contact:
Email: admin@katralelithu.com
GRIEVANCE OFFICER (India)
Mr. Kannan Ramasubbu,
Katral Elithu Academy
Brindavan Apartments, Ground Floor, Plot No. 1 & 2, Ramalinga Nagar Main Road,
Puzhithivakkam, Chennai, Tamil Nadu, India – 600 091
Email: grievance@katralelithu.com
UPDATES TO THIS POLICY
We may update this Policy from time to time. If changes are material, we will notify you as required by law and post the updated Policy on this page. Please check periodically for updates.
JURISDICTION
If you choose to visit our website or use our app, any dispute over privacy is subject to this Policy and our terms of use. Any disputes shall be governed by the laws of India.