Refund Policy

LAST REVISION: [05-Aug-2022]

Purchase Terms of Agreement:

The purchase of a membership is subject to the following terms and conditions. The membership enables members to download and access our resources, including PDF downloads and online materials. The customers are advised to review the below policies carefully before making any purchase.

Payment + Refund Policy

All transactions for the purchase of memberships are made through payment gateways such as Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process. The customers can avail offline payment option also to buy the membership. The details can be found at https://katralelithu.com/offline-payment/

Since your membership is for digital products, it is deemed “used” after downloading or opening the materials, and all purchases made on https://katralelithu.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

Katral Elithu Academy reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the membership welcome email or your membership is not active after purchasing, you can immediately contact admin@katralelithu.com with your transaction/payment details to ensure your membership is activated as soon as possible.